A. Basic provisions

 

These Terms and Conditions govern the relations between the contracting parties to the purchase agreement concluded on the web interface of the www.ofelosbox.com portal, where on one side is Ofelos s.r.o., ID No. CZ180208917, with its registered office at Lidická 700/19, Veveří, 602 00 Brno, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 166958, as the seller (hereinafter referred to as the "Seller") and, on the other hand, the buyer (hereinafter referred to as the "Buyer").

The Buyer is a Consumer or an Entrepreneur. A Consumer is a private individual who, outside the scope of their business activities or outside the scope of their independent professional practice, enters into a contract with the Seller or otherwise deals with them (within the meaning of Section 419 of the Civil Code). An entrepreneur is a legal or natural person who enters into a contract with the Seller or otherwise acts within the scope of their business activities (pursuant to Section 420 of the Civil Code). A consumer is a private individual who, outside the scope of their business activities or outside the scope of their independent professional activities, enters into a contract with the Seller or otherwise deals with them. An entrepreneur is a legal or natural person who enters into a contract with the Seller or otherwise deals with them within the scope of their business activities.

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B. Information prior to concluding the contract

 

The Seller hereby informs that: (a) the costs of means of distance communication do not differ from the basic rate and are paid in full by the Buyer, (b) it requires payment of the purchase price online by credit card, bank transfer, cash on delivery upon receipt of the goods, or advance payment, (c) the prices of goods and services are listed on the website operated by the Seller without VAT and with VAT, including information on shipping costs to Czech addresses, (d) the consumer has the right to withdraw from the contract within fourteen days from the date of receipt of the goods, under the conditions specified in the section Complaints and Returns – B, (e) the contract, or the relevant tax document, will be stored in the Buyer's electronic archive.

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C. Contract
 
The Buyer may conclude the contract by accepting the proposal to conclude the contract on the website operated by the Seller by placing the required goods (goods and shipping costs) in the shopping cart, filling in the required information, and sending the order. Before the Buyer confirms the order, the Buyer has the right to change all the information entered in the order. The purchase contract is concluded when the Buyer sends the order; the Seller is not responsible for any errors in data transmission. The Seller will immediately confirm the conclusion of the contract to the Buyer by sending an informative email to the email address provided by the Buyer.
The concluded contract (including the agreed price) can only be changed or canceled by agreement of both parties or on legal grounds.
Relationships and any disputes arising from the contract shall be resolved exclusively in accordance with the laws of the Czech Republic and shall be resolved by the competent courts of the Czech Republic.
The contract is concluded in the Czech language. If a translation of the contract is required for the Buyer's needs, in the event of a dispute over the interpretation of terms, the interpretation of the contract in the Czech language shall prevail.

The concluded contract is archived by the Seller for a period of at least five years from its conclusion, but no longer than the period specified by the relevant legal regulations (e.g. Act No. 563/1991 Coll., on Accounting), for the purpose of its successful fulfillment, and is not accessible to third parties. for at least five years from its conclusion, but no longer than the period specified by the relevant legal regulations, for the purpose of its successful fulfillment, and is not accessible to third parties. Information on the individual technical steps leading to the conclusion of the contract is evident from these GTC, where this process is clearly described.

By the purchase contract, the Seller undertakes to hand over to the Buyer the item that is the subject of the purchase and to enable the Buyer to acquire ownership of it, and the Buyer undertakes to take delivery of the item and pay the purchase price to the Seller.

The Buyer reserves the right of ownership to the item, and therefore the Buyer shall only become the owner upon full payment of the purchase price.

The Seller shall deliver the item to the Buyer, as well as the documents relating to the item, and shall enable the Buyer to acquire ownership of the item in accordance with the contract.

The Seller shall fulfill its obligation to hand over the item to the Buyer by allowing the Buyer to dispose of the item at the place of performance and notifying the Buyer in a timely manner.

The Seller shall hand over the item to the Buyer at the moment when the carrier delivers the item to the Seller.

The Seller shall hand over the purchased item to the Buyer in the agreed quantity, quality, and design.

The Seller shall package the item in accordance with customary practice. The Seller shall arrange for transport in the same manner.

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D. Payment Terms

 

The Seller accepts the following payment terms: online card payment, bank transfer, cash on delivery upon delivery of goods by payment card to the carrier, cash on delivery upon delivery of goods (cash is collected from the customer by the carrier), cash upon delivery of goods directly by our drivers, or advance payment.

The goods remain the property of the Seller until full payment and acceptance, but the risk of damage to the goods passes to the Buyer upon acceptance of the goods.

 

E. Delivery terms

 

The goods will be sent to the Buyer to the requested Czechia address by the selected transport service according to the Seller's decision.

The Buyer is obliged to check the condition of the shipment (number of packages, integrity of the tape with the company logo, damage to the box) immediately upon delivery together with the carrier according to the attached delivery note. The Buyer is entitled to refuse to accept a shipment that is not in accordance with the purchase contract, e.g. because the shipment is incomplete or damaged. If the Buyer accepts such a damaged shipment from the carrier, it is necessary to describe the damage in the carrier's handover protocol.

An incomplete or damaged shipment must be reported immediately by email to info@ofelos.cz, a damage report must be drawn up with the carrier and sent without undue delay by email or post to the Seller. An additional complaint about the incompleteness or external damage of the shipment does not deprive the Buyer of the right to complain, but gives the Seller the opportunity to prove that this is not a breach of the purchase contract.

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F. Prices and ordering

 

All prices are contractual. The prices in the online e-shop are always current and valid.

Prices are final, i.e. including VAT, any other taxes and fees, and shipping to Czech addresses, which the Buyer must pay to receive the goods.

In the case of orders from abroad, prices will be increased to the level of actual shipping costs by mutual agreement.

Promotional prices are valid until stocks are sold out, when the number of promotional items is specified, or for a limited period of time. The Buyer will receive the goods at the price valid on the website at the time of ordering.

The Buyer selects and orders the goods on the website www.ofelos.com and sends the order, thereby concluding a binding purchase contract.

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G. Protection of personal data

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The Seller declares that all personal data is considered confidential and will only be used to fulfill the contract with the Buyer and will not be otherwise disclosed, provided to third parties, etc., with the exception of situations related to the distribution or payment of the ordered goods (communication of name and delivery address).
The Seller shall proceed in such a way that the data subject does not suffer any harm to their rights, in particular the right to human dignity, and shall also ensure protection against unauthorized interference in the private and personal life of the data subject.
Personal data provided voluntarily by the Buyer to the Seller for the purpose of fulfilling the order is collected, processed, and stored in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council – GDPR. The Buyer gives the Seller their consent to the collection and processing of this personal data for the purposes of fulfilling the subject of the concluded purchase contract, until such time as they express their written disagreement with this processing by sending it to info@ofelos.com.
The Seller will store the Buyer's personal data for a maximum period of 10 years, and only for the time necessary required by law (e.g., the Accounting Act, the VAT Act). This period will be reviewed regularly in accordance with the principle of minimization under Article 5 of the GDPR, and the Seller undertakes to delete the data after this period has expired. The Buyer has the right to withdraw their consent at any time, request the Seller to delete their personal data, and the Seller is obliged to delete personal data beyond the scope of legal and regulatory obligations seven days a week.